Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Macbook Pro A1990 keyboard replacement done at doorstep. I got my macbook repaired at home, and the tech completed it in 2h, which is great considering how complicated the repair itself can be. This is the 2018 15", and the tech was tidy, straightforward and very methodical. The repair was considerably less expensive than other quotes I got, and saved me a ton of money. 10/10! for reference, it cost me ₹6,800 as on 21/10/25. The first person repair was quoted at ₹15-20k for a full top case replacement, and I got it done with 6 months' warranty. ~ Srinikha V
***Response was superfast*** Called Sri Prasad on #Sunday evening; the service tech Sri Narasimha came home around 6.30 PM, and made the necessary upgrade. Sought to change battery. He came at noon the next day and completed the work in 15 mins. **What is noteworthy are the invaluable tips, Sri Narasimha gave me on Mac maintenance** I am *●delighted●* to recommend "Exclusive Mac Repair" services. Many Best Wishes to them🤗 ✨️💐 ~ Sudhakar V
This was such a great experience. Quickest service, flawless customer service, and a painless, effortless process, right from my first phone call. My son had poured some water on my HP laptop, the technician was sent to my house within half hour. And my laptop was working again in another half hour. They also fixed my mac which had not been working for three years. Highly recommend this business to everyone. ~ kruti b
I recently got my MacBook Air LED screen replaced here, and the experience was excellent. The service was neat, quick, and handled very professionally. They explained the process clearly, kept me updated, and made sure the replacement was done with proper care. The screen looks perfect now, and I’m really happy with the overall service. Highly recommended! ~ Edmund M
Thanks a lot to the EMR team. They helped upgrade the battery, speakers, SSD from 256 to 512 GB of my macbook (A1398) and upgraded my mac os to the latest. The best part being that all this service was provided at my home as a doorstep service. Thanks a lot Kiran Kumar their associate who had fixed all the issues and brought my MBP back to life. 👍🥳😎 ~ S D
My MacBook Air mouse was frozen and multiple restarts did not fix the issue. Kiran came to our house within an hour of requesting the service and promptly addressed the issue. He was upfront on potential causes and the pricing. Luckily the issue turned out to be a loose connection which he fixed. Thorough professional.. thank you for the prompt service Kiran. ~ Vamsi J
I have approached Exclusive Mac Repair for the service of my MacBook air early 2015. Mr. Kiran Kumar has approached my place within an hour after i asked for service. The issue was the battery and the battery is replaced immediately. I am very much satisfied with their quick response and the quick service. ~ Sri H
very patient person...got him to replace the battery of my macbook pro. he changed the battery very carefully...and the laptop is functioning very well, presently. Their response was immediate and the job got done in a couple of hours on the same day of raising the issue. I would recommend this company for the service and repair of mac's ~ Dev C
Got my mac m1 air replaced ( model A2337) by Prasad. Very helpful and got mac replaced on same day with at home delivery. Efficient service and screen replaced successfully, got my 5 yrs old mac back to life and looking brand new. Would recommend this service for any mac related problems. ~ Adithya S
Had a very good experience, they were able to bring back my MacBook Air 1466 to life. I had given up on the device earlier. Checked with multiple vendors and everyone said it is not possible to repair. They did a good job and it is working fine now . ~ Beda R
MacBook Air M1 Screen replacement got in front of me,, Good Response at night also replied for my messages,, Got MacBook Screen replacement at very reasonable rate,, Overall Excellent Service from Exclusive Mac Repair. ~ MOHAMMED A
The repair cost was highly competitive—significantly lower than the quote from authorized service centers—and offered fantastic value. The initial diagnosis was free, and the quote was transparent with no hidden charges. They offered a range of high-quality replacement parts (often with options between genuine and premium third-party) to fit my budget, and backed the entire repair with a full 1-year warranty on the new screen, giving me complete peace of mind. 🏠 Doorstep Pick-up and Drop-off The most convenient feature was the free, hassle-free doorstep pick-up and drop-off service. A professional technician arrived at my location exactly on time for the collection. They safely packaged my MacBook and provided a clear job sheet. The entire process was smooth, saving me a trip to a service center. My MacBook was returned safely and promptly—sometimes even within the same day or 24 hours for common issues. 🛠️ Best Service Quality The service was professional and reliable from start to finish. The repair was carried out by experienced, certified technicians who specialize in Mac repairs. I was kept informed of the progress via regular updates. When I received my MacBook back, the new screen was flawless, performing exactly like the original. They even offered a post-repair call to ensure everything was working perfectly. ~ Sai K
MacBook Air 1466 Battery Replacement at doorstep. An outstanding experience with extreme expertise and customer friendly. I was referred to Mr. kiran kumar who was such professional and knowledgeable ~ Yaseen A
I had the pleasure of getting my MacBook M1 chip unlocked. They literally came to my home, unlocked it and gave it back to me. Exceptional service and fully satisfied. I would definitely recommend them. Great customer service!! ~ Ramakrishna H
I got both my fans replaced, along with battery for my 2019 MacBook Pro. The work was neat both the time and I’ve faced no issues with the hardware afterwards ~ Radheshyam E
Exclusive Mac repair has done an excellent job on my MacBook Pro a2159 And I’m very happy with the service provided and highly recommend prasad and Kiran for their fantastic job ~ Sonu H
Mac book Air M1 A2337 Screen replacement at door step successfully completed Good and fast availability, replacement completed within 3hrs ....which is very good for working professionals ~ Vinay K
MacBook Air M1 A2337 Battery replacement at door step . service was excellent with good communication and details with good service provider technician Overall a 5 star service. ~ Chandu K
Macbook Air 2337 good service battery replaced at door step successfully and worked. Kiran Kumar was the service man and a good person helped at the door step ~ Prasann G
Macbook pro a1989 battery replacement done at door step. Mr.Kiran kumar gave a professional battery replacement thanks for the service kiran garu. Thank you EMR........ ~ vijay n
Got my MacBook battery replaced here and had a great experience. The service was done on the spot, quick and hassle free and all was done at a reasonable price. Really satisfied with their work!!!! ~ NIHANTH R
MacBook Pro A1706 Screen Replacement at door step. Extremely satisfied with the services of Kiran and Prasad Rao. They are the first one to call if any issue. ~ Ravinder V
It has been wonderful experience from them. Mr Kiran came to my home and repaired macbook air a1932. Battery replacement and software update was done successfully. Thank you team. ~ Robince J
Macbook air A1466 keyboard replacement at doorstep - excellent work. Very friendly technician, very skilled and comes with all the required parts. Excellent job. I recommend very much. ~ drcbhushan